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Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don’t hesitate to contact us.

Range Hoods

What is the difference between filter and non-filter range hoods?

Filter range hoods have a tightly coiled mesh filter that traps grease and oil, but reduces the fans power. Also the grease and dirt builds up and the filter becomes smelly and ineffective until replaced. Cyclone`s filter-less range hoods do not recycle air into the house but rather use grease cups that collect the grease for convenient disposal. Charcoal filters recycles the air rather than having it vented outside of the house, and are much less effective and powerful than both filter-less range hoods and those with mesh filters.

Can I install a Cyclone Range Hood myself?

Installing a Cyclone Range Hood is fairly straightforward and each machine does come with detailed installation instructions. However installing a range hood on ones own is not recommended for those who are novices in electrical or handy work.

What is the difference between an under-mount and a canopy range hood?

An under-mount range hood fits underneath the cabinetry, secured to the bottom of the lower shelf. The ductwork is hidden by the cabinetry and vents through the shelves and to outside of the house. A canopy range hood is secured to the wall above the stove, and has a large venting shaft that extends upwards into the ceiling. There is no cabinetry as the canopy hood takes up all of the space above it.

How can I tell the relative power of a range hood?

The power of a range hood is measured by how many cubic-feet-per-minute (CFM) of air the machine can draw.

What type of things should I look for in a range hood?

There are many factors to consider when purchasing a range hood. The power, or amount of (CFM) cubic-feet-per-minute that the machine can draw is very important along with the relative noise level. The style, colour, material, and overall aesthetics of the fan should be considered, as should the functionality of the fan, such as whether or not it requires a filter. The specific features that a particular fan boasts are important as well such as the warranty, digital control panels, the number of fan speeds, and self-cleaning features.

How do I clean and maintain my Cyclone range hood?

To clean and maintain a Cyclone range hood there are a number of options. First, you can spray a mixture of dishwasher soap and water into the fan blades while the machine is running. The soapy water will run the same path through the machine as the grease, effectively cleaning all of its internal components, and be dispensed in the grease traps for convenient disposal. Second, and most effective, is to manually take the machine apart and thoroughly clean each part by hand. As for the exterior of the machine it is as simple as wiping the surface areas with a damp clothe, buffing it to a nice shine.

Why do I need a range hood?

The function of a range hood is to prevent flare ups from the cooking surface from burning or in extreme case catching the cabinets above the cook top on fire. Range hood can also provide ventilation, helping to clear the cooking area of smoke, steam, odours, and grease generated from the indoor cooking. Carbon monoxide, methane and nitrogen oxide are all produced from the combustion of natural gas.

What are sones?
A sone is an internationally recognized unit of loudness. The sones translate laboratory decibel readings into numbers that correspond to the way people sense loudness. Double the sone is double the loudness. In everyday terms, one sone is equivalent to the sound of a quiet running refrigerator in a quiet kitchen. The lower the sone, the quieter the exhaust fan is.
Are there different chimney heights?
Cyclone chimney heights are telescopic and thus can be adjusted within a certain range. They come in Standard / Short / Extended to accommodate various ceiling heights.
What size duct do your hoods require?
The size of the duct is determined by the CFM of the range hood. Most of our products are compatible with a 6 inch diameter duct, however some more powerful models may require an 8 inch or even 10 inch diameter duct. Contact us for details.
What gauge is the stainless steel?

The stainless steel used in Cyclone range hoods range from 24 – 22 gauge. The only exception being our DCB series of hoods which are quite thick:

What does the automatic timer do?

The automatic timer can be set from 3 to 9 minutes. The fan will run until the timer ends and the unit shuts off automatically.

Where can I get replacement light bulbs for my range hood?
Some of the lights that come equipped on our range hoods are quite common and can be purchased at a local hardware store or building centre, however some models are equipped with proprietary lights that can only be purchased from Cyclone directly. If unsure, please contact us.
What is the minimum mounting height requirement?

For detailed information re: mounting height, read the article, How High Should You Mount Your Range Hood?

What is the recommended maximum mounting height?

For detailed information re: mounting height, read the article, How High Should You Mount Your Range Hood?

What does CFM mean?

For everything related to CFM, please refer to the article, What is ‘CFM’ and How Does it Impact Choosing a Range Hood. 

What size range hood do I need?

Your range hood should generally match the width of your cooktop, ie. a 30” wide cooktop pairs with a 30” wide range hood.

What is the difference between a ducted and ductless hood?

Some range hoods are called “convertible” hoods in that they can be vented outside the home/apartment or have the air recirculated through a charcoal filter to remove odours.

How do I know if I need a professional level hood?
If you have a high BTU (British Thermal Unit) gas stove and your family cooks at home frequently you are better off with a high CFM, professional grade range hood.
Can I replace an over the range microwave with a range hood?

Yes, absolutely. If, for example, you had a 24” or 30” width OTR you could replace it with a 24” or 30” under mount range hood.

What size of ductwork is best for my range hood to ensure proper ventilation?
6” duct for range hoods up to 700 CFM, 8” duct for 700 to 1000 CFM range hoods and a 10” duct for 1000 to 1200 CFM.
I have a custom hood in my kitchen, does Cyclone Range Hoods sell hood inserts?

Yes, we have a number of inserts ranging from 250 CFM to 1200 CFM. Go to Inserts Main Page

Does Cyclone Range Hoods design and build custom hoods?

Yes, we own our factory and can design and build custom hoods to meet a project or markets specific requirements, including size, CFM, style, material etc.

Does my new range hood come with a transition?
We do not provide ducting, transitions, adapters or reducers with any of our range hood products. These items can be purchased separately at your local hardware store or building centre.
Are Cyclone Range Hoods plug-in or hardwired?
All of our Wall Mount, Island and Insert range hoods are equipped with a three prong, grounded plug, however all of our Under Mount range hoods require a “hard wired” electrical connection.
Can I use an elbow in my ducting?
If you must use a 90 degree elbow transition in your ducting, make sure it is the appropriate size and try to limit (if possible) the amount of elbows you use. The general rule of thumb is; for every 90 degree transition you use, you subtract 25 CFM from the total output.
How long is the power cord?
This will vary depending on model but it’s usually between 24” to 30”.
Will my range hood work over my grill?
Unfortunately our products are not approved for outdoor use but you can definitely use it for your indoor grill.
Can I return a chimney extension I purchased?
Unfortunately, Cyclone has a “Final Sale” policy on all parts and accessories so we typically would not approve a refund.
Why would I need a chimney extension?
If your ceiling height is 10 feet or greater, you will likely a chimney extension long enough to reach the ceiling.
Can I terminate the duct from my range hood into my attic or crawl space?
Along with smoke, grease and odours, your range hood is also extracting moisture from the environment. It’s not recommended to transfer this moisture to an indoor environment where there is the potential for mould to grow.
What type of ducting is best for proper ventilation?
Is it best to use smooth galvanized duct as opposed to the flexible variety. Flexible ducts have several ridges that will create resistance and possibly even excessive noise.
How far can I run my ductwork to exhaust my hood?
To calculate this, measure the total length of the duct, add 25 for every turn and add 40 for the exterior vent. i.e. 50 feet plus 2 turns (50) plus exterior vent (40) equals 140. The total CFM output for your range hood should be greater than 140.
How often should I clean my range hood’s filters?

For information on cleaning your range hood filters, please refer to article, Tips for Cleaning and Maintaining Your Range Hood.

How often should I replace my range hood’s filters?

Baffle filters are made from a 24 gauge, 304 grade stainless steel and should last for as long as you own the hood. Replacing one may be required in the event that it becomes damaged. Mesh filters on the other hand are made from sandwiched layers of aluminum mesh. These are less durable and may become discoloured, clogged or damaged and may require replacing more often to ensure your range hood is operating at peak performance.

What’s Cyclone’s return policy?
All of our online and brick and mortar retail partners have their own individual return policies. If the unit is unopened and in perfect condition and has been returned within the specified time frame there should be no issue.
What are the different types of range hoods you carry?

Cyclone is proud to offer a wide array of range hoods. Our hoods are separated into four broad categories: Undermount / Wall Mount / Insert / Island

How much should I expect to pay a contractor to install my range hood?
How much a general range hood install will cost depends on a number of factors. For instance if you are having an island hood installed it will me more laborious and expensive than a wall mount or under mount. Does the duct need to be run through the ceiling joists? Does a hole need to be punched through a brick exterior wall?
Can my range hood duct be installed in my attic or between joists in my home?
You should always consult with an HVAC specialist to determine the best installation plan for your specific application.
What is make-up air and a make-up air kit?
Makeup air is brought in from outdoors to balance the loss of air being forced out by the range hood. Newer homes are built so energy efficient (tight) that it can be difficult to bring in air from the outside to balance the loss of air from the range hood. In older and leaky homes this isn’t likely to be a problem. Devices and/or kits can be purchased to provide the balance of air required. Your local building code may also require a make up air system so you should check with your local municipality.
What is a recirculating kit?

Some range hoods are called “convertible” or “recirculating” hoods in that they can be vented outside the home/apartment or have the air recirculated through charcoal filters to remove odours.

Do I need a custom cut for my chimney?
No, our chimney flues are all telescopic with an inner sleeve that can be moved up or down to match the ceiling height.
Do I need charcoal filters?

Some range hoods are called “convertible” hoods in that they can be vented outside the home/apartment or have the air recirculated through charcoal filters to remove odours.

Which one of your hoods accommodates an external blower?
None of our products accommodate an external blower.
Does Cyclone install range hoods?
No, we are a manufacturer and wholesaler of high quality, professional grade ventilation products. Please contact your licensed electrician or HVAC professional.
Do you have any showrooms and if so in what area?

Please find a store near you on our website: Please find a store near you on our website: Where To Buy

What is the best way to duct my range hood?
For maximum performance keep the duct straight and short. Use the shortest route with the fewest turns possible. Keep in mind that 45 degree turns are better than 90 degree turns. Be sure to use an external roof or wall cap. If in doubt, consult a qualified designer/installer knowledgeable in ventilation or contact us at info@cyclonerangehoods.com
My hood is operating but the air is moving slower than normal?

If you have an issue with your Cyclone product please fill out the Service Request Form on our website.

My hood is making a rattling noise

If you have an issue with your Cyclone product and require a service visit from a technician please fill out the Service Request Form on our website.

What is make-up air or air balancing?

Make-up air is additional air that you may require if you run a high-CFM hood often or for long periods of time. If you suck too much air out of your kitchen, it creates negative air pressure and will affect how your hood functions. To address this issue, purchase a make-up air kit that directs fresh air air from outside your home, which will recirculate throughout your kitchen.

Do you sell to dealers/distributors?

We welcome professional retailers and installers to join our authorized dealer network. This program is for bulk orders of 5-10 range hoods at a time. As a Cyclone Range Hoods direct dealer, you have access to our full product line, volume pricing and unmatched customer support. Please email us at info@cyclonerangehoods.com to get in touch with a sales manager.


How do I sync my booster fan with my air conditioner?

For Summer Seasons

Step 1. Set your Cyclone booster fan to “COOL”

Step 2: If the floor register you are replacing with the booster fan has weak air coming through it turn the dial on the Booster Fan Plus until it is between the red and blue line.

Step 3: Place it into the floor register opening. Shortly after your air conditioner begins to run check it to see if the booster fan is running as well. If it turns on while your air conditioner is on than you may proceed to the next step. If not you will need to move the dial towards the red ever so slightly and repeat step 3. NOTE: the thicker the line red or blue the less sensitive the sensor becomes and requires stronger air flow for the booster fan to turn on.

Step 4: Check to see if the booster fan turns off a few minutes after your air conditioner has stopped running. If it does not shut off, than ever so slightly move the dial towards the thicker part of the blue line. Repeat Step 3 and check to see if the booster fan turns off shortly after your air conditoner stops running. If it does you are all set!

How do I get my Cyclone Booster Fan Plus to work?

There are two easy steps to getting your Cyclone Booster Fan Plus working automatically.

Step 1: For Automatic control set the switch to either HOT or COOL, depending on whether you want the fan to activate upon sensing cooling air conditioned air or warm heated air.

Step 2: Tune the TEMPADJUST dial to your desired level of sensitivity NOTE: This may take a few adjustments on your part to get the Booster Fan in-sync with your thermostat; generally the range is about ten degrees from most sensitive to least sensitive in either HOT or COOL mode. For example in HOT mode, on the most sensitive setting the fan will automatically turn on when it senses even slightly heated air, whereas in the least sensitive setting the air would have to be heated significantly. Again, it may take a few adjustments to get the Cyclone Booster Fan in-sync with your thermostat or air conditioning system. For clarification, if the Booster Fan is set to HOT mode it will not turn on immediately with the furnace, rather it will turn on when all of the unheated air is out of the ducts and it begins to sense heated air. Once you have the Cyclone Booster Fan Plus turned to your thermostat you will never have to worry about it again. Just set it and forget it!

Contact us

  • Main Office

    1361 Huntingwood Dr.
    Unit 16
    Toronto, ON
    M1S 3J1

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Cyclone Range Hoods Inc. Warranty has recently been updated. Please see it under the Support Tab For questions regarding the warranty. Please contact us, we are happy to help.